“If there is a power outage, what does WREC do to restore our electric service in the most efficient manner?"

In order to restore your electric service in the most efficient manner, we have to repair our lines "by the numbers." Here is how we do it:

1. Transmission lines. These are high voltage lines that serve Wells Rural Electric's substations. These lines are the first priority for restoring electricity.

2. Substations. Wells Rural Electric Company has eight different substations that become the next prority, because they step down the voltage from the higher trasnmission voltage to a lower distribution voltage which we use to serve our members.

3. Main distribution lines (feeders). These lines branch out from our substations and distribute power throughout Wells Rural Electri'cs 11,000 square miles of service territory.

4. Tap lines. These lines branch off of the distribution feeders and supply smaller pockets of homes and businesses with electricity.

5. Individual services. Generally these lines serve only one home or business, and move energy from a transformer to a member's meter.

One thing you can do to help is to know your account number and call our after hours outage number at 1-800-566-6696.

 

---

Return to Frequently Asked Questions